PLRB 2017

Integration. Customization. Service. Those words dominated the conversations we had with all of you at PLRB 2017. It’s a trend in almost every industry and ours is no different in that regard. Why wouldn’t your company want to integrate? Allowing another company with a specific expertise and focus to integrate with your already established and effective software or product just makes sense to increase the scope of your program and give users much more functionality. Additionally, integration is innately innovative– breathing new life into companies that are relentless in moving forward. That’s a company you want to team up with. Customization is not a term that is synonymous with insurance, but strides have been made across the board. When you listen– really listen– to what your users or clients want, you’re just carrying out your end of the agreement. You see, our software users give us money, for a product they need. Pretty simple. What happens when we stop listening to what they need? We stop delivering what they need. We fail at our end of the agreement. So, that can’t happen. We listen. Things can’t happen overnight, but our sense of urgency to deliver what you need, is our priority. Customization shouldn’t be that much of a stretch, but it is apparently from what we heard at PLRB. You want something done that you don’t see we offer? Just ask. Once upon a time, service of a product that had issue or was not entirely clear to the user, was complimentary. Charging twice for use of a product is not very ethical is it? We put out an easy to use, comprehensive, accurate product and support our service team with amazingly capable and thorough technical professionals. We don’t charge for this, it’s something we are so sure of we build it right into […]

2017 Simsol Training

Hello! Happy almost spring. Before we know it, the hurricane season will be upon us. Two and a half months to be exact. So, we thought we might reach out and update everyone on the upcoming training dates from the current month, through July 2017. The first two days of any training session (unless noted) are extremely comprehensive and generally for beginners. The final, third day, is for more advanced users and those students familiar with the Simsol Program. Please note that a variety of on-site and virtual training options exist and can be found here on our training page. Our goal is to make our training options and process as easy-to-use as our software. Don’t hesitate to reach out and see what other options exists. We are here to help! Of course, you may demo our software, no commitment or obligation, with our full support– for 30 days, no expense to you. Upcoming scheduled training dates for 2017: March 22-24 | April 19-21 | May 17-19 | June 14-16 |  July 19-21  

Q1 2017 Pricing Update

Q1 2017 Pricing Update | PDF January 23, 2017 Complete Building Repair Registry The following changes/enhancements have been made for the 1st Quarter 2017 Repair Registry: Additions to database: Water/Remediation items – Category listings have been expanded to include removal of non-salvageable vinyl, additional pricing for remediation of cat1, cat2, and cat3 water, additional categories for removal of water from Hard Surface Floor, Flooring and Carpeted Floors. Labor rates for Cleaning Remediation Technicians and Remediation Supervisors. After hours labor costs for remediation items Peel & Seal Zippers and Tension rods for use in erecting barriers/air-lock/decontamination areas Debris Chutes Tar & Screed application Board-up using Polycarbonate (Lexan) Sheets Vanity Tops by the Linear Foot Expanded Specs: Treat Carpet Disinfect/Deodorize Carpet Bathtubs Ductwork Above-Counter Microwave (previously named Microhood Microwaves) Location Factor Changes: Materials: 0 to +/-1% Labor Rates: 0 to +/-3% Download  |  Complete Pricing Update List  |  MySimsol

2017 Training for January, February and March

Just a quick note to update everyone on the upcoming training dates for the first quarter of 2017– January, February, and March. The first two days of any training session (unless noted) are extremely comprehensive and generally for beginners. The final, third day, is for more advanced users and those students familiar with the Simsol Program. Please note that a variety of on-site and virtual training options exist and can be found here on our training page. Our goal is to make our training options and process as easy-to-use as our software. Don’t hesitate to reach out and see what other options exists. We are here to help! Simsol Support Center  |  FAQ   |  Simsol Solutions  |  Contact Us Training  |  Discussion Board   |   MySimsol*  | Knowledge Base* *both options require registration/login

Holiday Hours

Merry Christmas, Happy Holidays, and of course, Happy New Years! Please note our hours and support for December 22, 2016, through the remainder of the year.   HOURS Thursday, December 22 – Closed at 3:00 pm Friday, December 23 – Tuesday, December 27 – Closed Wednesday, December 28 – 29, Open with regular business hours, 9:00am – 5:30pm Friday, December 30 – Closed Monday, January 2 – Closed Tuesday, January 3 – Open with regular business hours, 9:00am – 5:30pm SUPPORT Simsol 7.0 Documentations | Simsol Tender App | FAQ | Simsol After Hours Support From all of us at Simsol Software– we hope you enjoy Christmas and the rest of the holiday season. Sincerely, The Simsol Software Team

2016 Thanksgiving Hours + Support

  Hello Friends, In this time of gratitude, we give thanks for you. We value your patronage and appreciate your confidence in us. Counting you among our customers is something for which we are especially grateful. We look to connect and support you in any way we can. Please see our hours for the Thanksgiving Holiday weekend and the variety of support options available to you, should you need them. HOURS Wednesday, November 23 – Closed at 3:00 pm Thursday, November 24 – Sunday, November 27 – Closed Monday, November 28 – Open with regular business hours, 9:00am – 5:30pm SUPPORT Simsol 7.0 Documentations | Simsol Tender App | FAQ | Simsol After Hours Support From all of us at Simsol Software– we wish you a very happy Thanksgiving. Sincerely, The Simsol Software Team

Hurricane Matthew

Hurricane Matthew

HURRICANE MATTHEW Please stay safe as Hurricane Matthew moves over the South East. In this email, we have provide you with hurricane prep resources that we hope you will find useful. We will attempt to keep our support services up and running, as far as power will allow and as long as we can ensure the safety of our staff. Please take a moment to familiarize yourself with our after hours support options. HOURS Today, Thursday, October 6, 2016, Simsol Software will be closing our offices at noon through Friday. Our team members will be working remotely, as power service allows. Normal business hours will resume as Matthew passes. We anticipate being open on Monday. If this changes, you will be informed and more detail will be provided. Our main focus is safety for everyone. RESOURCES Hurricane Prep Digital Tool Kit How to Prep for a Hurricane (PDF) Wunderground Hurricane Tracker SUPPORT OPTIONS MySimsol.com (registration req.) info@simsol.com FAQ Simsol Tender App Discussion Board Knowledge Base Tutorials  

Simsol 7.0.7.6 Released

Simsol 7.0.7.6 Released

Simsol 7.0.7.6 Released September 1, 2016 | Features + Improvements, Pricing Updates + Bug Fixes We are happy to announce that on Thursday, September 1, 2016, Simsol Software (Simultaneous Solutions, Inc.) released version 7.0.7.6 with all new features, improvements, pricing updates and bug fixes. We’d like to thank the entire team, but especially programming, development and support for all the extra hours and hard work. Below you will find a bulleted list (also available in PDF) of the enhancements for Simsol 7.0.7.6: Version 7.0.7.6 Update September 1, 2016 SIMSOL Forms Generator Tool Added NEW Forms Group “Private Flood Forms” Private flood forms are the same as the official NFIP and WYO flood forms with the exception the forms do not contain any reference to the National Flood Insurance Program or any other federal body. Combined ICC forms such as the ICC Adjuster Report and ICC Proofs of Loss to the main form groupings of DSA (Direct-side flood) and WYO (Write-Your-Own flood) forms. Improvements to SIMSOL Clipboard™ Send and Sync Buttons Fixed Location Factor’s 5-Digit Zip Code Look-up Updates to 3rd Quarter Pricing 2016 New September 2016 Tax Data  

Labor Day Hours and Support

Labor Day Hours and Support

Happy Labor Day! We hope you enjoy being with family and friends this weekend. This time of year tends to get busy with back-to-school, storms and the accelerated approach of the holiday season (yes, only 115 days until Christmas, but who’s counting!?). Our hours and support options for this holiday weekend are as follows: And, because the insurance industry could have a field day with this staged promotional shot for RCA in 1932 (Oh, the risk!)…  

3rd Quarter Pricing 2016 Update

3rd Quarter Pricing 2016 Update

  Pricing updates to software databases don’t usually generate too much buzz or warrant fanfare, but we’re going to go ahead and celebrate this update a little more than the rest. Here’s why– we retro-designed the Simsol Complete Building Repair Registry to replicate the floor-to-ceiling, interior-to-exterior flow of the original SIMSOL database. You spoke, we listened and many of you prefer this layout as a way to organize your estimates. In addition to users, claims examiners and reviewers also prefer the floor-to-ceiling, interior-to-exterior repair line item design which enables them to more easily review Simsol estimates. With the reorganization, you may notice after the update, that some of the line items are found in a different position or nested under a different category within the Virtual Scope Sheet (VSS). We are sorry for any inconvenience this may cause some of our users initially but we believe, based on feedback, that you will appreciate the overall organization of the new Repair Registry. Below are additional updates and fixes to the Simsol 7.0 program worth noting. Version 7.0.6.3 Update | PDF Fixed Ability to Generate Blank Photo Sheets from Global Print Screen Fixed Automatic Image Downsampling (800×600) for Thumbnail Importer Fixed Automatic Image Downsampling for Digital Imager to Maintain Aspect Ratios Fixed Blank Policy Term Dates Issue With ClaimsWire Assignments Improved ClaimsWire SOL Data Upload Updated VSS (Virtual Scope Sheet) Layout for Floor-To-Ceiling Scoping (with 3rd Quarter 2016 Pricing Update) Complete Building Repair Registry Updated Floor-To-Ceiling layout: Location Factor Changes: Materials: 0 to +/-1% Labor Rates: 0 to +/-2% Equipment: 0 to +/-1%   Complete Pricing Update List

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